Yes — Nell is powered by AI, and AI can be incomplete, out of date, or wrong. That's why the product is designed so a mistake is an inconvenience, not a disaster:
- drafts wait for your review before anything is sent;
- answers are grounded in your actual mail and calendar, and Nell is instructed to say when something isn't tracked rather than guess;
- everything Nell does is visible — drafts, actions, and history.
Treat Nell like a very fast, very organised assistant: brilliant with the legwork, and you sign off on what matters.